Secure Your Holiday Sales: Boost Revenue and Customer Confidence with Protection Plans

As we head into the 2025 holiday season, customers are buying smarter — and protection plans are the gift that keeps your revenue strong and your shoppers confident.

With the resale market booming, especially around the holidays, customers are embracing pre-owned and refurbished items. But they still want trust and reassurance behind every gift.

Protection plans meet that need, turning “used” into “dependable” — for your customers and your bottom line.

Why Protection Plans Make Perfect Holiday Sense

During the holidays, pre-owned gifts are popular — but buyers want them to feel as reliable as new.

Protection plans bridge that gap:

  • For Customers: They transform a pre-owned item into a worry-free gift, providing repair or replacement coverage that brings peace of mind during the busy return season.
  • For Retailers: They increase average transaction value (ATV), add a secondary income stream, and reinforce brand trust that extends well beyond December.

Customer Advantage: Confidence in Every Gift

When someone buys a gift, the last thing they want is for it to fail before New Year’s.
Protection plans deliver assurance that builds loyalty:

  • Prevents Post-Holiday Headaches: Coverage for immediate use or accidental issues means no disappointed gift recipients or stressful returns.
  • Fast, Seamless Support: If an issue arises, customers come back to your store for a fix — not an outside warranty provider.
  • Affordable Peace of Mind: For a small added cost, the customer gains protection that feels like an upgrade — and you gain another satisfied repeat buyer.

Result: Fewer returns. Happier customers. More repeat visits.

Retailer Advantage: Profits That Unwrap Themselves

Protection plans deliver measurable business benefits that last long after the holiday rush:

  • Immediate Revenue Lift: Every plan sold increase ATV — and profits per transaction.
  • Post-Holiday Retention: Service claims create another touchpoint with your brand, turning one-time shoppers into returning customers.
  • Brand Consistency & Control: Plans keep post-sale support in-house, ensuring customers associate reliability with your store, not a third party.

Result: Stronger margins and higher lifetime customer value (LCV).

How to Implement Plans for a Profitable Holiday Season

Setting up protection plans is easy, especially with Bravo’s built-in workflow tools.

  1. Position the Plan as a Smart Add-On
    Train staff to introduce it naturally:

“Most customers add a protection plan for peace of mind — it makes this the perfect, stress-free gift.”

  1. Streamline at Checkout
    Bravo POS supports one-click plan additions without slowing down the line — ideal for peak holiday traffic.
  1. Promote Trust in Every Ad
    Feature protection plans in your in-store signage, website, and social posts.

“Shop pre-owned with confidence — every gift is protected.”

Why This Works

  • Customers feel safer buying pre-owned when a protection plan is available.
  • Your store earns more per sale with zero inventory cost increase.
  • Protection plans turn short-term sales into long-term loyalty.

It’s the kind of upgrade that delivers both immediate and lasting value — for your shoppers and your store.

The Holiday Takeaway

Protection plans make it easier to sell pre-owned with confidence.
They build trust, reduce returns, and keep customers coming back long after the decorations come down.

Ready to see how protection plans can power your holiday growth?
👉 See How Protection Plans Pay Off