Bravo Support

Support That Keeps Your Business Running

Direct, accountable support for mission-critical retail operations.

Submit a Support Ticket

Our support specialists review every request and take ownership through resolution.

Include your store name, location, and details to help us assist you faster.

Bravo support team

What to Expect When You Contact Bravo Support

Support should be predictable and accountable. Here’s how we work with you:

  • 1Your request is reviewed by a Bravo specialist.
  • 2Priority is assessed based on operational impact.
  • 3You receive clear updates as we work the issue.
  • 4Escalation happens internally when needed.
  • 5We confirm resolution and stay available.

Support You Can Rely On

We build and support our own technology. That means clear ownership, faster resolution, and no third-party runaround.

Direct Ownership

Your issue stays with Bravo from start to finish.

Operational Expertise

We understand regulated, asset-driven retail.

Long-Term Partnership

Support continues well beyond onboarding.

Need Assistance Now?

Reach out and our team will help keep your operations moving.

See What Customers Are Saying About Us

Our support team works closely with customers before, during, and long after implementation. Here’s what that experience looks like in their own words.

October 6, 2025
The support team was fantastic. I really felt they heard me when I described what I was looking for because they absolutely nailed it when they presented me with the proposal for my store. While preparing to go live, I was presented with a staging module that allowed me to familiarize myself with the system. Continued conversations and support carried through the first weeks of implementation.
— Joel M.
October 1, 2025
Bravo is the premier pawnbroker’s point of sale system and lightyears ahead of the other products on the market. We converted 29 stores onto the platform and it was the best decision our enterprise has ever made. The integrations modernized an antiquated industry overnight.
— Sam L.
September 29, 2025
Very good experience with our new POS system. The team at Bravo was timely, professional, and the system works as described. This was a large build with significant inventory, and the transition was smooth. Our staff adapted quickly and confidently.
— JH Archery

Not Part of Bravo Yet?

See how Bravo combines powerful retail software with real, accountable support. From onboarding to everyday operations, we help businesses run confidently in regulated, asset-driven environments.

Talk with a Bravo specialist to see how our platform and support work together.