Leading by Example During the Busy Seasons
Tally Mack shares tips for how to prepare for Black Friday by getting you and your team in the right headspace by remembering what's important.
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We are one team. We love to win and the only way we’ll get there is by solving problems together and sharing lessons along the way. As individuals we own our actions, have each other's back, respect one another and embrace our differences.
The customer is our top priority. And every day we’re hyper-focused on helping our customers love their job. We take a proactive approach to making the customer experience better. Making every decision, no matter how big or small, with the customer top of mind.
We believe inaction is the enemy of innovation. We seek out, embrace, and get (un)comfortable in knowing that if we’re not continuously changing, evolving, and improving, we’re falling behind. We challenge the status-quo and take risks to help our customers thrive. No two years will ever look the same at Bravo.
We hold ourselves accountable for outcomes, good or bad. We don’t pass the buck and point fingers in blame. We are curious and learn from our failures. We will overcome obstacles, find solutions and deliver exceptional results.
We are champions of smart, decisive action that drives results. We don’t shy away from competition. In fact, competing to earn our status as the best is a driving force that propels success for our employees, our customers and our company. We feel empowered to make decisions and take action.
We want to unleash the creativity of our entire organization by making innovation each person’s responsibility. We believe that every person should be a part of an internal movement to launch Bravo into entirely new spaces.