Bravo In A Nutshell

These are the key tenets of our philosophy and the characteristics each of us at Bravo embody. Our core values support our mission to be the catalyst for advancement in the industries we serve, and are the lens through which we make decisions, big and small.

ONE TEAM

Leave Your Ego At the Door

We are one team. We love to win and the only way we’ll get there is by solving problems together and sharing lessons along the way. As individuals we own our actions, have each other's back, respect one another and embrace our differences.

DELIGHT THE CUSTOMER

Take A Consultative Approach

The customer is our top priority. And every day we’re hyper-focused on helping our customers love their job.  We take a proactive approach to making the customer experience better. Making every decision, no matter how big or small, with the customer top of mind.

EMBRACE CHANGE

See Challenges As Opportunities

We believe inaction is the enemy of innovation. We seek out, embrace, and get (un)comfortable in knowing that if we’re not continuously changing, evolving, and improving, we’re falling behind. We challenge the status-quo and take risks to help our customers thrive. No two years will ever look the same at Bravo.

OWN IT

Think Critically & Aim For Excellence

We hold ourselves accountable for outcomes, good or bad. We don’t pass the buck and point fingers in blame. We are curious and learn from our failures. We will overcome obstacles, find solutions and deliver exceptional results.

Be BOLD

Act Decisively & Make An Impact

We are champions of smart, decisive action that drives results. We don’t shy away from competition. In fact, competing to earn our status as the best is a driving force that propels success for our employees, our customers and our company. We feel empowered to make decisions and take action.

INNOVATE

Iterate. Err. Measure. Improve. Repeat.

We want to unleash the creativity of our entire organization by making innovation each person’s responsibility. We believe that every person should be a part of an internal movement to launch Bravo into entirely new spaces.

Employee testimonials

See What Bravo Team Members Are Saying

"I'm proud to say that I will soon be celebrating my 2nd anniversary working at Bravo! I brag about Bravo . . . its fantastic benefits, PTO, employee interaction platforms, and the training and promotional opportunities. I truly enjoy coming to work in a such a family-friendly atmosphere. We cross the finish line together. While I appreciate the company "perks", it's Bravo's culture of care and commitment to its employees and customers that tops my list. The Bravo culture is reinforced from top down. Our Management team is refreshingly approachable and down to earth. It is inspiring to work for a company that honestly wants to see the success of their employees and customers. It would be easy to work for a different company for a paycheck, but not just any company can create a culture that makes me excited to come to work every day."

Raphealia Beckford

onboarding project manager
"Bravo is a fantastic place to work.  We are growing at a very fast pace, and because of that, the excitement about being part of this team radiates from everyone!  I feel lucky to be able to work with so many smart, collaborative people and am challenged every day to learn more about the industry and what role I can play in the overall success of Bravo."

Diane Ashe

Regional account manager
"I've been at Bravo for more than 4 years and have had a long career in other software/tech fields before coming here. Bravo works hard, on not only making the customers happy, but also making sure the employees are too. They understand how much one impacts the other."

Josh Rubak

Conversion specialist
"I've been with Bravo for more than 7 years. It's been amazing to be part of a company that continues to grow and innovate to provide the best products and support for the industries we serve. I love being part of the Bravo family!"

Michelle Lautarevsky

regional sales manager

Meet the team

Our Leadership

Get to know our team of experienced executives, dedicated to driving innovation in the pawn and firearms industries, and passionate about empowering team members to make an impact.

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Join the team

Open Positions

We're always eager to meet fresh talent. Check out our open positions and let us know if you want to do amazing things together.

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