Onboarding with Bravo is a structured, guided experience designed to get your team confident and operational
without disrupting your business. We focus on real workflows, compliance requirements, and readiness—so go-live
feels controlled, not chaotic.
Get instant answers anytime with Moe, your intelligent support assistant built right into Bravo Point of Sale. Whether you need product guidance, step-by-step how-tos, or help articles, Moe is available 24/7 to help your team work smarter and faster. No waiting, no searching—just ask Moe.
Your Bravo partnership includes complete implementation and onboarding support. Our dedicated team handles everything from hardware setup and data conversion to training and go-live support—ensuring you're up and running quickly with minimal disruption to your business.
We've performed thousands of successful conversions from dozens of systems including PawnMaster, PawnMate, Dazzle, Pawn Soft, SuperPawn, Celerant, Merchant Magic, Trident, Fastbound, and more. Our experienced team works with your previous vendor to ensure accurate, on-time conversion of all your store, customer, and employee data.
We provide a variety of training options to help you use all your Bravo solutions to their full potential. Beginner and advanced training sessions, training reviews and refreshers, and firearm solution training are available.
You have the option of live training webinars, as well as self-service, on-demand training videos. Training services are included as part of implementation and available after you go-live.
You can feel confident you're getting maximum value from your Bravo solutions. Our intelligent support system combines the best of AI and human expertise. Moe, your 24/7 AI assistant, provides instant answers for common questions, while our sophisticated ticketing system routes complex issues directly to the right specialist based on their specific skills—ensuring you get the fastest, most accurate resolution every time.
We're proud to share our key performance metrics:
Instantly! Moe, your AI assistant built into Bravo, provides 24/7 support for product questions, how-tos, and troubleshooting. For complex issues, our smart ticketing system routes you to the right specialist in under 30 minutes on average.
Order hardware directly from bravostoresupplies.com, where our AI agent can instantly answer compatibility questions and provide setup guidance. Get the right hardware with confidence—no phone calls needed.
Bravo offers a variety of training options to fit your needs. We offer hundreds of on-demand support tutorials for customers who prefer self-service learning options, as well as individual and team trainings for those who prefer a more hands-on, white-glove approach.
Our team can train you on how to use navigate the Bravo products, how to use any of the features within the solutions, and how to perform hardware set ups and more.
No. When you contact Bravo Support, you work directly with a support specialist who helps resolve your question or issue. We don’t expect customers to dig through documentation to find answers. Our team takes ownership of your request, provides clear guidance, and stays engaged until it’s resolved.
1865 Village Center Circle
Las Vegas, NV 89134
888.407.6287
Easy to learn. Easy to use. Easy to switch. There's a reason thousands of small businesses trust Bravo.
