Mobilepawn 2026

FAQs

How do my customers use MobilePawn?

It’s as easy as:

1. Customer downloads MobilePawn. Available for free download in the Apple and Android Stores.

2. Customer connect to store. MobilePawn Store Finder allows consumers to find your store and add themselves as your customer.

3. Customer starts using MobilePawn. Customers can make payments and start interacting with your brand immediately.

Can MobilePawn be customized?

Yes. Bravo is customized to your brand and banners. Plus, features can be enabled or disabled. Your stores, your rules.

Do pawn customers really need an app to make payments?

Yes, it’s the best way we help you drive payments.

Here’s the data from thousands of pawnbrokers using MobilePawn:

1 in 3 regular customers download the app and make roughly three more payments before redeeming their loan. That means more payments collected and higher redemption rates.

And it doesn’t stop there—MobilePawn users sell over 700 more items in-store annually than non-users. That’s a meaningful boost in revenue, driven by increased traffic and customer convenience.

How is MobilePawn different from a payment portal?

Payment portals are built for one thing: taking a payment. MobilePawn is built for your entire customer relationship. A payment portal is usually a generic link you have to teach your customers how to use. MobilePawn is simply downloaded in the Play or Apple Store and lives on your customer’s phone. It gives them everything they need in one place.

Does MobilePawn replace a payment portal?

Yes, and it does more. MobilePawn includes payments, but also adds reminders, messaging, item visibility, inventory browsing, and favorites. Customers don’t need a separate link or login, they open your app and everything is there.

What if I don’t sell online? Can I still use MobilePawn?

Yes. Even without eCommerce, MobilePawn drives foot traffic, payments, and engagement.

What if my customer forgets their login info?

They can quickly reset it through their phone number. It’s designed to be simple.

Can customers make payments through the app?

Yes. They can pay for loans and layaways 24/7 using Fortis or PayPal, depending on setup.

What do I have to do once a customer makes a payment?

Nothing. That’s the beauty of MobilePawn. All payments are automatically applied for you. Your customer is happy. You’re happy. Your bookkeeper is happy.

Is MobilePawn secure?

Yes, it uses encrypted authentication, payment gateways, and doesn’t store sensitive information.

Do I need to train my customers to use MobilePawn?

No. When a customer downloads MobilePawn, they’ll be walked through how to use it. It is designed to be intuitive and user-friendly.

How do I promote the app to my customers?

We help you. We have in-store signage for you and can send free text message invitations. Sending an invitation is simple and the button built into Bravo.