How Greenmount Loan & Jewelry makes training and reporting easier with Bravo
Greenmount Loan & Jewelry moved from CompuPawn to Bravo and gained a more intuitive workflow, convenient support, and flexible item history reporting.
“Bravo is more user friendly than what I had before. We pick it up quick because things are where they are expected to be. Training new employees will be easier than before. I really like Bravo.”Pat Abling, Owner
The Challenge
Established in 1987, Greenmount Loan & Jewelry serves customers with a broad jewelry selection, repair services, custom design, and pawn lending. When CompuPawn was acquired, Pat Abling moved to Bravo and looked for improvements over the previous system.
An easier system to learn
Abling found Bravo more intuitive because tools appeared where he expected them. The team picked it up quickly, and he expects training new employees to be easier than it was before.
Online support cases give him a convenient way to ask for help, while urgent issues receive quick attention. He also values Bravo's willingness to listen to suggestions.
Flexible reporting and item history
Alongside 36 standard reports, ad hoc reporting lets Abling find information in the format he needs. If someone bought an item six months earlier, he can use item history to find it and see whether it was pawned or placed on layaway.
What Greenmount Loan & Jewelry uses
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