Customer Story · Single Store

How J&S Pawn and Gun stays connected and reliable with Bravo

Shawn Ware was skeptical that new technology would suit his small-town pawn and gun shop. Bravo proved reliable while mobile payments, texting, and responsive support helped him serve customers.

2+ yrs
Using Bravo
Never
A day down
Minutes
For support follow-up
J&S Pawn and Gun case study
Customer
Shawn Ware
Location
Mississippi
Line of Business
Pawn + FFL
Previous Software
PawnMaster
“Everybody was scared of change and technology. I've been on Bravo for a little over two years and I've never been a day down. It's just been awesome.”
Shawn Ware, Owner

Technology that earned trust

Ware and his team were initially concerned about changing technology. After a little over two years on Bravo, he reported that the system had never been down for a day.

Customer connection from anywhere

Ware was unsure whether texting would work in his small town, but it helped him reach customers. MobilePawn lets customers make payments from their phones and helps the store keep everyone in touch.

Support that responds

When Ware needs a change or help finding an answer, he can submit a case and receive a call within minutes. He credits Bravo's team with being accessible, responsive, and consistently kind.

What J&S Pawn and Gun uses

Bravo Point of SaleMobilePawnMobile MessengerShopkeeperE4473Gun BookFortisPayeBayUsedGunsAccounting & AuditScrapCustomer LoyaltyPhysical Inventory

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