Why Gold N Pawn switched back to Bravo from PawnMaster
Gold N Pawn left Bravo for PawnMaster, then came back in 2021. Owner Dane Fox explains why automation, reporting, and MobilePawn made the switch back worth it.
“Switching to Bravo has been one of the best decisions I have made in a long time. It has really made being a pawnbroker fun again.”Dane Fox, Owner
Why they switched back
The pandemic pushed Gold N Pawn to do more online, and owner Dane Fox knew he needed a point of sale that could keep up. On PawnMaster, he found the software expensive and heavy on manual work. Familiar with MobilePawn, he took another look at Bravo and made the move back in 2021.
"I thought there would be things we'd miss about PawnMaster, but it hasn't played out that way. I don't really miss anything about PawnMaster," Fox says.
Favorite features
Fox highlights MobilePawn for letting customers pay any amount toward a loan without coming in, plus automated payment messaging. He runs reports from anywhere at any time instead of waiting for end of day, manages either store remotely, and gets automated batch-out emails through the Fortis integration. On E4473: "90% of our customers absolutely love E4473."
The result
Staff who were used to PawnMaster now prefer Bravo for cutting manual work, and Fox credits Bravo's onboarding, training, and support teams for a smooth return. "Switching to Bravo has been one of the best decisions I have made in a long time," he says.
What Gold N Pawn uses
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