Customer Story · Single Store

How Cash World Pawn made transactions and training easier with Bravo

Karen Upchurch made a smooth move from CompuPawn to Bravo, gaining responsive live support, flexible transactions, and a system new employees learn quickly.

1
Alabama pawn and jewelry store
2
Payment types in one transaction
Live
Customer support access
Cash World Pawn & Jewelry case study
Customer
Karen Upchurch
Location
Alabama
Line of Business
Pawn + FFL + jewelry
Previous Software
CompuPawn
“I always get a live person, am never on hold for a significant length of time. Bravo is very helpful and responds back in a timely manner. We are pretty well taken care of.”
Karen Upchurch, Owner

A smooth move from CompuPawn

Cash World Pawn & Jewelry handles pawns, purchases, sales, trades, scrap gold, confidential loans, and a broad range of used merchandise. Upchurch moved the operation from CompuPawn to Bravo in a smooth transition.

Flexible everyday workflows

Upchurch values easy scanning and photography as well as the ability to combine SKUs and split tickets. Bravo also lets staff complete more than one transaction at a time and accept cash and card in the same transaction.

Fast learning and live help

New employees pick up the software quickly, making training easier. When questions arise, Upchurch says she reaches a live person without a significant wait and receives helpful, timely responses.

2Payment types on one transaction
1System for varied workflows
LiveHelp when the store calls

What Cash World Pawn & Jewelry uses

Bravo Point of SaleGun BookTradesAccounting & AuditScrap

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