Switching Guide

Your Old System's Workflows, Translated to Bravo

The hardest part of a new system is not learning it, it is unlearning the old one. Here is how the everyday tasks you do in PawnMaster or AIM map to Bravo.

Coming from PawnMaster

Bravo is the new home of the Data Age products, and the PawnMaster experts you already know now run these migrations. That matters here, because the people training you know exactly which PawnMaster habits you are translating.

Voids and corrections

In PawnMaster: voiding a transaction is one of the most common support questions PawnMaster users ask.

In Bravo: corrections are handled at the counter under employee permissions your onboarding manager configures with you, so you decide who can void and who cannot. It is covered in your first training session, not a support ticket later.

Looking up old records

In PawnMaster: years of customers, loans, and transactions live in your local database.

In Bravo: your history converts and comes with you, and you keep secure, read only access to PawnMaster during and after migration, so nothing is ever more than one search away.

End of day and reporting

In PawnMaster: reports run on the machine that holds the data.

In Bravo: reporting is built into the platform and available from one login, including consolidated reporting across locations for multi store operators.

License keys and workstations

In PawnMaster: adding a terminal means license keys and per workstation setup.

In Bravo: Bravo runs on standard hardware without locking you into specific equipment. Your migration call covers exactly what your counter needs.

Full migration details live on the PawnMaster migration hub.

Coming from AIM

AIM by Tri-Tech handles the basics, but AIM dealers consistently describe the same workflow gaps. Here is how those jobs work in Bravo.

Layaways

In AIM: dealers describe layaways as cumbersome to set up and track.

In Bravo: layaways are a first class transaction type alongside loans and buy sell trade, handled in the same counter flow as everything else.

Special orders

In AIM: special orders often get rung as miscellaneous sales, so they never enter inventory.

In Bravo: orders flow through inventory, so what you sold, what you owe customers, and what is on the shelf stay in one system of record.

Listing used inventory online

In AIM: used guns do not automatically publish to the web.

In Bravo: eCommerce is built in. Inventory lists to eBay, gun marketplaces, and your own storefront without retyping items.

Firearms compliance

In AIM: compliance runs through a separate sync that dealers report can silently miss a transaction.

In Bravo: compliance and reporting are part of the platform itself, not a bolt on integration you have to double check.

The full comparison is on the Bravo vs AIM page.

Questions switchers ask about day to day work

Will my team have to relearn everything?

No. Most employees are transaction ready within 20 minutes of training, because built in guides and the Estimator walk them through transactions as they work. Training also includes live webinars, one on one calls, and on demand videos.

Who teaches us the Bravo way of doing our old tasks?

A dedicated onboarding manager configures Bravo for your business and trains your team, including compliance settings, loan terms, pricing rules, and permissions. For PawnMaster stores, the trainers include the PawnMaster experts who joined Bravo.

What if we get stuck after go live?

Live phone support, help tickets, and self service resources are part of the platform. Go live is the start of the support relationship, not the end of onboarding.

Bring your workflow questions to a demo

Tell us the three tasks your team does most, and we will show you each one in Bravo, live.

Schedule a Demo