Switching Guide

Your First 30 Days After Switching to Bravo

The fear of switching is almost always fear of the unknown. So here is the whole thing, week by week: what happens to your data, when your team trains, and when you go live.

The 30 day timeline, week by week

Bravo has completed more than 1,000 migrations, from PawnMaster, PawnMate, Hi-Tech, AIM, and nearly every other pawn and firearms system. The plan below shows how a typical switch runs. Yours gets mapped to your store on the first call.

Before Day 1

The migration call

A short call with the Bravo team to map three things:

Your data: which system you are on today and what needs to move
Your hardware: what you keep and what, if anything, you replace. Bravo runs on standard hardware and does not lock you into specific equipment
Your timeline: you pick the go live date, ideally landing your cutover on a quiet week for your store

Week 1

Data conversion starts. Your store keeps running.

Bravo's conversion team works with you and your previous vendor to move your customers, inventory, loan history, and transaction records. You keep ringing sales on your old system the entire time. Nothing changes at the counter yet.

Week 2

Configuration, then a validation pass on your data

A dedicated onboarding manager configures Bravo for your business: compliance settings, loan terms, pricing rules, and employee permissions. Your converted data gets a validation pass, so you see your real customers and real inventory in Bravo before you ever ring a live sale.

Week 3

Training, on your schedule

Live webinars, one on one calls with your rep, and on demand videos. Most employees are transaction ready within 20 minutes of training, because built in guides and the Estimator carry new users through their first transactions.

Week 4

Cutover week and go live

You go live on the date you picked. Go live is not a cliff: Bravo stays with you with live phone support, help tickets, and self service resources to make sure everything runs smoothly.

Stores that plan their switch pick their timeline, train on their schedule, and cut over in a quiet week. Stores that wait switch in a hurry, at the worst possible time.

Questions stores ask about the first 30 days

Do I have to close my store during the switch?

No. Your old system keeps running through conversion and training. The cutover happens on a planned date, and your data gets a validation pass before you ring your first live sale in Bravo.

What happens to my old records?

Your customers, inventory, loan history, and transaction records convert to Bravo. You do not lose history. PawnMaster stores also keep secure, read only access to their old system during and after migration, so historical records stay one search away.

How long does training actually take?

Most employees are transaction ready within 20 minutes of training. Deeper skills, like reporting and configuration, are covered in live webinars and one on one sessions across the onboarding period.

Who runs the migration?

Bravo's own conversion and onboarding team, people who know pawn and firearms retail. They work directly with your previous vendor where needed. Bravo has completed more than 1,000 migrations.

What support do I get after go live?

Live phone support, help tickets, and self service resources. Go live is the beginning of the relationship, not the end of onboarding.

See what your 30 days would look like

A short call maps your data, your hardware, and your timeline. No pressure, no obligation, and you pick the dates.

Schedule a Demo