If your shop already runs on Bravo, you own a consumer app you may never have switched on. MobilePawn is not a second system to learn or a project to schedule. It is a feature of the platform you use every day, waiting behind one setup conversation.
This one is for existing Bravo customers, especially shops that came over from PawnMaster and focused, sensibly, on getting the core point of sale workflow settled first. Here is what actually happens when you turn MobilePawn on, and why the consumer side runs itself.
Step 1: One Setup Conversation With Your Bravo Rep
Turning on MobilePawn starts with your Bravo rep. It is a one-time setup on a system you already run: your inventory, customers, loans, and layaways are already in Bravo, so there is no migration, no data entry, and no new hardware.
If you moved to Bravo from PawnMaster, this is the moment the switch pays a second dividend. The platform you migrated to already includes the consumer app that legacy systems never had. Our Bravo vs PawnMaster comparison covers that gap in detail.
Step 2: Customers Get In on Their Own, Two Ways
The part store owners worry about most, "how do I get customers to actually use it?", is the part that is automated. There are two paths in, and neither requires your staff to pitch an app at the counter:
- Automatic SMS invite. When a pawn or layaway is created, the customer can receive a text invitation to the app automatically. The transaction they just made is the onboarding.
- Self-activation with a loan or layaway number. A customer can download MobilePawn and activate their account with nothing but a loan or layaway number. No prior login or existing account is needed.
In other words, every ticket you write is an invitation, and every customer holding a pawn ticket already has the key to their account.
Step 3: The First Win Is Free Reminders
The moment customers are in the app, the reminder engine starts working for you. MobilePawn sends preconfigured loan reminders at 5, 3, and 1 days before the due date, plus the due date itself, and layaway reminders at 5 and 1 days. They are free, delivered by text message and push notification.
Across 2025, Bravo sent more than 10 million free text notifications for its shops. That is an estimated 397,715 phone calls store employees never had to make. For a single store, it means the "call the past-dues" list stops eating your afternoons, and fewer forgotten due dates means fewer loans drifting toward default.
What Turning It On Unlocked for Other Shops
The 2025 numbers from shops that run MobilePawn tell a consistent story: app users processed 120 percent more transactions than non-users, and MobilePawn shops wrote 1,961 more loans, an 89 percent increase. A payment made at 9pm on a Sunday is a payment that did not slip toward default, and a customer with your shop in their pocket transacts more often.
What to Do Today
Contact your Bravo rep and ask about turning on MobilePawn. It is one conversation, and the consumer flow, download, activate, use, runs itself from there. If you are not yet on Bravo and want to see the platform and the app together, request a demo.