Bravo Store Systems Media Kit
Approved company facts, boilerplate, leadership information, logos, and methodology for journalists, analysts, associations, and partners. Every figure on this page is published and verified; if something you need is not here, it is not yet approved for use.
Company facts, approved for citation
Use these figures verbatim. Please do not round, extrapolate, or combine them into new claims.
- 3,000+Stores run on Bravo across pawn, firearms, jewelry, and specialty retail
- Since 2011Serving independent retailers with cloud point of sale software
- 95.7%Average customer satisfaction (CSAT) score
- 5 generationsThe founding family's history behind the counter of independent stores
- $99/moStarting price
Individual customer results (for example, the published Bayou Pawn & Jewelry story) describe one store's verified experience and must be attributed to that customer, never presented as network averages. Browse verified stories in the customer story library.
Boilerplate
Approved descriptions of the company for articles, event programs, and partner pages.
Short (25 words)
Bravo Store Systems is the all-in-one point of sale platform trusted by more than 3,000 pawn, firearm, jewelry, and specialty retail stores.
Standard (60 words)
Bravo Store Systems has served independent retailers since 2011 with an all-in-one platform that combines point of sale, eCommerce, mobile apps, compliance, and payments. More than 3,000 pawn, firearm, jewelry, and specialty retail stores run on Bravo. The company was founded by a family with five generations behind the counter, and it maintains a 95.7% average customer satisfaction score.
Leadership
Names and titles as published on the About Us page.
- Steve MackFounder, Chairman
- Tally MackCEO
- Mike WishartCo-Founder, Head of Technology
- Kelly YorkCo-Founder, Head of Product Development
- Vanessa GrayPresident, PawnMaster. Head of Customer Support.
Executive headshots and prepared quotes are provided on request and require approval before publication. Request them through the contact options below rather than reusing images found elsewhere.
Logos and usage
For light backgrounds. Download PNG
For dark backgrounds. Download PNG
- Keep clear space around the mark and do not stretch, recolor, or add effects.
- Never invert a logo file to fit a background; use the version built for that background.
- Brand red is #C8102E on white, with dark navy #0F172A as the supporting color.
Product screenshots
Current, approved product screenshots are provided on request so coverage never ships with outdated interfaces. Tell us the product area you are covering (point of sale, eCommerce, MobilePawn, E4473, Shopkeeper AI) and we will supply approved images.
A self-serve screenshot library is not yet published because image approvals are handled per release. This is an intentional gap, not an oversight.
Data and methodology
When Bravo publishes research or benchmarks, the methodology ships with the numbers.
- Published research keeps its prompts, sample sizes, and limitations on the page. Example: AI search visibility research, 2026.
- Benchmark reports are only published once documented minimum sample sizes are met, and each report states its sample size, collection window, and what it cannot claim.
- Customer story figures come from the named customer and are approved before publication.
Press resources
- Company news and announcements
- Verified customer stories with one-page summaries on each story
- Partner enablement hub for co-marketing materials
- Company history and leadership
A dedicated press contact mailbox has not yet been approved. For media inquiries, call (725) 525-3535 and ask for the marketing team, or use the demo request form and note that your request is a press inquiry.