How Pocket Pawn grew revenue 17% in three years with Bravo
Pocket Pawn used Bravo to strengthen lending, expand online sales, and make payments more convenient. In three years, the single-store business increased revenue, sales, profit, loans, and pawn service charges.
“Bravo's platform has been instrumental in our growth. The comprehensive insights have allowed us to focus on what really matters, serving our customers and improving our bottom line.”Tyler Wilson, Owner
The Challenge
As a single-store operator, Pocket Pawn needed a technology partner that could support sustainable growth without distracting the team from serving customers. Owner Tyler Wilson wanted better operational insight and tools that could improve the bottom line.
The Solution
Pocket Pawn adopted Bravo for loan management, multi-channel eCommerce, and MobilePawn. The connected platform gave the team clearer business insights, expanded its reach through online channels, and gave customers another way to make payments.
The Results
Over three years, loans grew 11% and pawn service charges increased 46%. Overall eCommerce sales rose 6%, while eBay API sales increased 11%. Nearly 700 customers began using MobilePawn, and more than 1 in 4 payments are now collected through it.
The gains extended across the business. Revenue increased 17%, overall sales grew 8%, and profits rose 4% during the same three-year period.
What Pocket Pawn uses
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