Check out this short video where the Financial Director of Prestige Pawn Brokers, Hugh Watchorn, explains how the Bravo Pawn Platform was able to meet all of his reporting needs in the United Kingdom pawn market!
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Read More →Video transcript
Transcript of the testimonial above, edited for readability.
Hugh Watchorn: My name is Hugh Watchorn. I'm the Finance Director of Prestige Pawnbrokers in England. We're looking for a scalable, flexible system which would grow and meet our front-end and back-end needs as the business grows over the coming years.
Hugh Watchorn: The experience that we give to our customers is first-class. It's terrific. Part of that is due to the speedy, quick, and responsive software we have, which is Bravo. We report regularly to the management team. All of what I think are the key metrics, things like that, are all now fully accessible from Bravo with the touch of a few clicks.
Hugh Watchorn: In the pawnbroking industry, there are some differences between how the US operates and how we operate in the UK. Therefore, there was a big disconnect between the software written for the US market and what we needed. We have fortunately, with the help of the team at your end, crossed that divide. So the reporting we get in the UK mirrors the things that happen in the UK.
Hugh Watchorn: One of the key features I find very useful is the responsiveness of the team. They are a very responsive, quick, bright team, and for that we're very grateful. Would I recommend Bravo to potential UK pawnbrokers? Yes, I would. Yes, I would. Bravo was the right choice for Prestige Pawnbrokers.
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